Valve Adds Refund Feature For Steam
Renowned game publisher Valve has released a new feature for the Steam client, which is intended to make give players more freedom in choosing the game products that they buy.
Beginning June 2, any player who wants a refund for any reason can send a request ticket via Steam Help and get either a full payback via the same payment method that the customer used to make the purchase or get the full amount of the game credited to the user’s Steam Wallet.
The refund offer applies to almost any product on Steam, which includes downloadable content (DLC), pre-purchased games and even in-game purchases. Each situation has a specific set of conditions needed in order to make the refund possible.
In order to qualify for a refund, the request for the product in question must be made within fourteen days of purchase and the title should have been played less than two hours.
Here is what Valve have to say about the “no-holds-barred” refund feature:
Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.
Other game clients such as Origin and GOG have been offering their own versions of the refund feature for quite a long time.
Source: Steam website
Featured image taken from the Steam official Facebook page.
Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.
