Toxicity Problem Fixed? League of Legends Removes /All Chat Feature
In an effort to combat in-game toxicity, Riot Games decided to remove the /all chat feature of League of Legends in patch 11.21.
In an article released by Riot, they decided to remove the /all chat feature as part of the continuous improvement with their behavioral systems.
“While most of our focus around behavioral systems in 2021 has been on gameplay-based behaviors like AFKing and inting, we’ve heard from you that verbal abuse has been a rising problem this year, too. We’re working on a number of changes to systemically address this at both the League and Riot levels, but one direct change you’ll see soon is that in patch 11.21, we’re disabling /all chat in matchmade queues.”
They deduced that the negative interactions with the opposing team during a game currently outweighed the positive ones.
“While /all chat can be the source of fun social interaction between teams, as well as some good-hearted banter, right now negative interactions outweigh the positives. We’ll evaluate the impact of this change through verbal abuse reports and penalty rates, as well as surveys and direct feedback from you all.”
With only the /all chat disabled, other features such as spamming emotes, champ masteries, CTRL + 1/2/3/4, and chatting with opponents post-game are still available. Team chat was also left untouched as they deemed it necessary for team coordination.
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